Recruitment

TeleBiz is an established and highly reputable Telco Regional Service Provider (RSP), headquartered in Cairns.
We are developing a national franchise model and our client database exceeds 5000 businesses, growing daily.
TeleBiz key capabilities include:  Migrating businesses onto the NBN, Business NBN Plans, Business Phone Systems,  Business Voice solutions, Business Mobile Phones and Satellite Phones for Business & Consumers.

TeleBiz’s prime market advantage is that we are truly “independent” (like a Broker); with an excellent range of products & services, and the freedom to include new technologies without single branded constraints. For example:
(a) our Business Phone System brand names include No 1 & No 2 in their market segments,
(b) we offer over 50 different types of business NBN plans,
(c) we offer multiple choices in fixed line carriage for businesses,
(d) we offer multiple business mobile phone options with different carriers
(e) we are an authorised dealer for every brand of handheld sat phone available in Australia.

Our enviable “independent business model” allows TeleBiz to supply ideal Telco solutions based on “what is in the best interests of our clients”; as compared to other single branded Telco suppliers who can only promote what they are obligated to sell in their company’s best interests! Consequently, TeleBiz continues to earn an excellent reputation, with a contented client database, and our business is steadily growing (net customer growth every week).

TeleBiz is highly customer focused and we strive to demonstrate professionalism in all aspects of our activities.
For example, no customer has ever had cause to issue a legal demand upon TeleBiz, or our Managing Director in his 30 years of supplying Telco solutions. This is an extraordinary achievement within the Telco sector, and again highlights our desire to always be Number ONE in delivering excellent customer service.  As another example, our NBN/PBX/VoIP systems are in very strong demand and we’re replacing our competitors’ systems on a weekly basis.

As TeleBiz is a growing company with franchising aspirations, we are always interested in chatting with anyone who wishes to succeed within our IT & Telco sector; whether it is query about a position available now, or into the future; in either administration, sales, technical or senior management.

TeleBiz employees have access to a wide range of in-house and on-line training courses, plus we encourage employee personal development programs via mutually beneficial external education providers.

Our standard hours of business are Monday to Friday 8.30am to 5.00pm and we provide 24/7 client support.

Be assured, all employment inquiries and applications are treated with strictest confidentiality.
Please address inquiries or applications to:

    The HR Manager
    TeleBiz Telco
    PO Box 867, Bungalow
   QLD 4870 Australia

Alternatively, you can phone Rod Harris on +61417770177 or email Rod by clicking Rod Harris
If you have any difficulty emailing via the above link please phone TeleBiz on 07 4040 2000 for assistance.

NB: TeleBiz may consider sponsoring applicants from other countries, providing they are proven specialists in the positions available, fluent in written English, and willing to commit to a minimum four-year length of service which may then enable the sponsored applicants to apply for permanent residency. For more information on employee sponsorship please visit www.immi.gov.au and research Regional Sponsorship Migration Scheme (RSMS).

Positions Vacant – Scroll down to view positions

Service Manager: Business Telco Solutions e.g. NBN/PBX/VoIP business systems               (Cairns)
We require a suitably experienced Service Manager to take us to another level. Reporting directly to the Managing Director, this role is predominantly administrative and entails managing the entire service department within defined budgets and ensuring we maximise our delivery standards.
An ideal applicant would possess:
An appropriate level of IT and/or Telco technical knowledge (e.g. you maybe a former certified IT or Telco engineer or voice/data cabling expert who prefers an administrative role),
Previous experience managing at least five subordinates and willingness to manage more as we grow.
Strong communication skills in liaising with our suppliers and customers.
Excellent time management and multi-tasking skills essential, as is task prioritising and initiative.
Excellent communication skills, particularly literacy, grammar, English pronunciation and telephone manner.
Ability to work efficiently in a fast paced, high activity centre that offers great customer service.
Daily front-line activities include: handling inbound inquiries, ascertaining the best course of action, raising job cards, scheduling technicians, post-works contact with clients re checking quality control and invoicing.
Overarching activities include: assisting in reviewing, setting and maintaining budgets, managing department subordinates, compliance, tech training programs, maintenance plan register & branch asset register (plant & equip).
Contemporary operational systems in place and brand specific product training provided.
Remuneration:
By way of base salary, car/allowance, standard entitlements and performance bonuses.

Technician: Business Telco Solutions e.g. NBN/PBX/VoIP business phone systems     (Cairns)
Full time position installing and maintaining our excellent quality NBN/PBX/VoIP business phone systems
TeleBiz is an authorised Sales/Service Dealer for Alcatel, Hybrex, LG Aria, NEC & Panasonic, and many others.
Ideally, applicants would possess:
1. Open ACMA license with endorsements or willingness to quickly obtain such at their cost.
2. Prior experienced in installing/maintaining business phone systems or PC networks.
(you maybe an IT Technician willing to migrate to PBX systems with appropriate accredited training*).
3. Prior experience in configuring/fault finding with SIP/VOIP networks or same with commercial IT networks.
4. Prior experience in configuring/fault finding IT&T cabling networks (infrastructure).
5. Appropriate presentation, literacy & grammar skills
6. QLD Drivers license (or ability to obtain one) and safe driving record.
Most importantly, we seek an aspiring Technician who takes pride in their presentation, and will ensure tasks are completed efficiently and to the utmost satisfaction of all parties involved.
In return, we are offering a career enhancing opportunity, with above average income earning potential.
TeleBiz may consider sponsoring an immigrant who has the above skills less the ACMA cabling license, but it imperative such applicants possess an excellent command of the English language (in grammar and pronunciation) .
*TeleBiz may consider employing an IT (computing) Technician interested in switching to Telco solutions, whereby TeleBiz and our key suppliers can provide brand specific technical training and/or an adult apprenticeship.
Remuneration: Base salary, vehicle/allowance, standard entitlements and $$$ performance bonuses.
Biannual performance reviews with overall total earnings (OTE) reflecting capabilities, effort and performance.

Technician: Voice & Data cabling                                                                                                     (Cairns)
Full time position installing and maintaining voice & data structured cabling
Opportunity to be cross trained to install/maintain PBX systems
Ideal candidates will possess:
1. Open ACMA license is a prerequisite for this position
2. Appropriate presentation, literacy & grammar skills
3. QLD Drivers license and safe driving record
4. Most importantly, we seek a Technician who is self motivated with a great attitude, team player, smartly presented, accepts responsibility, is detailed and highly focused on delivering excellent customer service.
Remuneration: Base salary, vehicle/allowance, standard entitlements and $$$ performance bonuses.
Overall Total Earnings (OTE) relative to experience & ability to perform well in the role.

 

Business Systems Sales Executive — Business Phone Systems                                                   (Cairns)           Genuine opportunity to earn over $100k per annum, with ongoing monthly trailing commissions.
Selling our very popular business NBN/PBX/VoIP solutions. This role would suit a seasoned outbound B2B sales professional with an appropriate level of IT and/or Telco knowledge, or ability to learn new-age Telco solutions very quickly.  No shortage of leads with businesses migrating to NBN and we have our own large customer database to farm. Be assured TeleBiz has the right products at the right prices, backed by our highly competent technical team.
Remuneration by way of Base salary, vehicle or vehicle allowance, attractive $$$ commissions and trailing $$$, plus other statutory entitlements. For further details contact Rod Harris on 0417 770 177.

Sales Representative (B2B-outbound): Mobile Phones / Satellite Phones                           (Cairns)
TeleBiz provides product training, professional sales training and unlimited earning potential (>$80k OTE).
Note: We have an ever-expanding range of excellent mobility products and a very receptive market! Obtain leads from our in-house 10,000+ business customer databases and/or canvass other businesses to obtain appointments. Most sales presentations will be conducted at customers’ premises.
Remuneration package: Base salary, company vehicle or vehicle allowance and generous $$$ commissions, plus other applicable entitlements and awards.

Sales Representative (In-house E-Marketing & Retail): Sat Phones/Mobiles/e-shop    (Cairns)
Whilst this role includes handling walk-in retail sales inquiries, it is more about taking the lead at TeleBiz in pro-actively e-marketing our excellent products and services across various CRM/social media platforms, plus regularly updating the content pages on our web site and e-shop.  So, in effect, we seek an aspiring multi-talented sales/marketing guru, with career opportunities in either direction and/or management.
Our products and services are new-age technologies and it would be advantageous if applicants have had some previous retail experience in IT or Telco eg stores such as Dick Smith, EB games, Harvey Norman, JB-HiFi, etc.
Excellent grammar is essential as role encompasses preparing e-content & distributing e-newsletters.
TeleBiz and its suppliers will provide specific product training and we may consider assisting in external training programs. Applicants must also be well presented, reliable and possess excellent communication skills eg speak clear English and have a very good phone manner.
Remuneration by way of salary and $$$ performance bonuses plus statutory entitlements.

Future positions
If you are a specialist in any of the products & services we supply/support (meaning you have been employed in such fields within the past 12-24 months), then you are welcome to send your resume to Rod Harris or contact Rod on +61417770177.