109 Scott Street, Cairns QLD Mon to Fri, 8:30am to 5:00pm Send free SMS to IsatPhone
(07) 4040 2000 (call TeleBiz) Get a quote

Everything your business needs to stay connected

NBN internet, cloud PBX, business mobiles, satphone sales & hire, and managed Microsoft 365. One local provider and one point of contact, with support from our Cairns team.

Request a quote Call (07) 4040 2000

Our services

OfficeConnect business bundles

Internet, phones and support on one bill. Business NBN, a CloudPBX phone system and all standard calls for your team, with Cairns local and on-site support included.

Best seller

OfficeConnect

Essential

3 users

For a small team who want the whole lot handled together.

Get a quote for OfficeConnect Essential

Includes

  • 500/50 Mbps business NBN
  • 3 users on a CloudPBX phone system
  • All standard calls included
  • Auto attendant, call transfer and voicemail to email
  • Cairns local and on-site support

OfficeConnect

Plus

6 users

For teams who need a little extra customer care.

Get a quote for OfficeConnect Plus

Everything in Essential, and:

  • 6 users included
  • Call reports
  • Call recording and archiving
  • VIP caller recognition
  • SLA metrics in call reports

OfficeConnect

Pro

12 users

A fully integrated communication system with AI features.

Get a quote for OfficeConnect Pro

Everything in Plus, and:

  • 1000/100 Mbps business NBN, up from 500/50
  • 12 users included
  • Integration with your internal systems
  • Agent connected announcement
  • AI transcription to email
  • AI integration

See everything included in each bundle

Yealink colour-screen business desk phone with busy lamp field keys
Desk phones

Business desk phones, set up for you

We supply, configure and install Yealink desk phones, so your team can pick up the handset and start taking calls on day one.

  • Colour screen with your team’s extensions on the side keys.
  • See at a glance who is free or on a call before you transfer.
  • Installed, tested and supported by our Cairns team.

See TeleBiz Voice

New on OfficeConnect Pro

Ask your phone system anything

Every call is transcribed, so you can ask plain-English questions about what your customers actually said.

  • "What are the top 5 reasons customers call us?"
  • "Which questions could we answer on our website instead?"
  • "When are our busiest hours, and how many calls did we miss?"
Ask about OfficeConnect Pro Compare bundles
The AI assistant answering 'What are the top 5 reasons customers call us?' with a ranked list led by quote requests and billing questions, next to a summary of calls transcribed this month

An ICT-Telco broker on your side

TeleBiz® is an ICT-Telco Managed Services Provider, Carriage Services Provider and Telstra MVNO, headquartered in Cairns since 1988.

As a broker, we're free to choose the best solution at the best price for you. Single-brand suppliers sell what suits their shareholders.

  • Clients come and stayOur client churn-in/churn-out ratio is greater than 95:2. For every two clients who leave, more than 95 join.
  • A clean record for over 30 yearsNot one demand from a customer, the ACCC, Fair Trade, Fair Work or the TIO.
  • One simple monthly billOur clients never deal with the likes of Telstra and Optus directly again, because we do it better and cheaper.

What our customers say

Reviews from TeleBiz customers on Google.

  • The Telebiz team have been amazing. They have continuously provided highly skilled, professional support… Best choice I ever made to switch to their services

    Andrew D.Google review

  • Excellent, personal service and the most competitive price. It was a pleasure doing business with you.

    Leanne H.Google review

  • Service was great Restored the service to our sat phone. Very professional

    Keith J.Google review

  • I highly recommend telebiz… now we have a good signal and strong wifi connection… found a good and trusted company

    Juanita B.Google review

See all reviews on Google (opens in a new tab)

Individual services

Prefer to pick and choose? Every service is also available on its own.

TeleBiz Connect desktop softphone in front of the live call dashboard
Cloud phone system

TeleBiz Voice

A complete cloud phone system that handles every call into your business: answering, routing, recording and reporting. We set it up, run it and support it locally.

Includes a main business number, auto attendant, business hours, voicemail to email, a desktop softphone and a live call dashboard, with AI call insights on Voice Pro.

Explore TeleBiz Voice
NBN, Australia's broadband network

NBN Internet

Over 50 business NBN plan options across Fibre to the Premises, Fibre to the Node, Fixed Wireless and NBN Satellite. Tell us how your business works and we'll recommend the right one.

Compare NBN plans
NEC business phone systems and PBX hardware

Business Phone Systems (PBX)

With thousands of PBX clients, we can supply the right phone system for your organisation, with nil-contract carriage options and local technical support. Brands include Alcatel, NEC, Panasonic and several cloud PBX platforms.

See business phone systems
Business mobile phone

Business Mobiles

TeleBiz Mobiles run on Telstra's network. SIM plans start at $22 p/mth with unlimited calls to any mobile, landline and 13/1300 number, unlimited SMS and a data allowance. Shared data plans and dual SIM mobile/satphone options are also available.

View mobile plans

Our expertise

We deploy, manage and support all of it, and bill it on one monthly bill.

  • Business Phone Systems (PBX)

    Authorised dealer for 3CX, Alcatel, NEC, Panasonic, Yealink and more, with on-site and remote support for over 5000 PBX systems.

  • NBN Plans, Redundancy & Support

    Over 50 Business NBN plan options plus Ethernet Enterprise, the best redundancy options, and NBN co-accredited consultancy expertise.

  • Business-Grade SIP/VoIP Lines

    Feature-rich, high-definition SIP/VoIP phone lines. Very reliable, and up to 70% cheaper than legacy copper lines.

  • TeleBiz Mobiles & Gateways

    SIM plans, accessories, signal boosters and commercial voice/data gateways, all on Telstra's wholesale mobile network.

  • Satellite Phones

    Regional market leader and authorised dealer for every brand of satphone and data terminal, on every major satellite network.

  • Cybersecurity & IoT

    For confidential cybersecurity and IoT solutions, contact TeleBiz directly.

Talk to someone in Cairns

Call (07) 4040 2000, Mon to Fri, 8:30am to 5:00pm, or tell us what you need and we'll come back with the right options and honest pricing.

Request a quote Call (07) 4040 2000